Privacy Policy for Booking and Check-in Management at Venice Travel Dream – Apartment
Via Egidio Marcon, 9 – 30174 Mestre, Venice
1. Data Controller
The Data Controller is the owner of the Venice Travel Dream – Apartment, located at Via Egidio Marcon, 9 – 30174 Mestre, Venice.
Contact email: prenotazioni@venicetraveldream.com
2. Purpose of Data Processing
The personal data provided by customers when making a reservation will be processed for the following purposes:
- Management of reservations and related contractual obligations
- Compliance with legal and fiscal obligations
- Communications related to the booking or any updates on the stay
- Additional services requested by the customer (e.g., cleaning, transfers, etc.)
3. Types of Data Collected
The personal data collected may include:
- Name and surname
- Email address
- Phone number
- Payment data (in accordance with applicable security regulations)
- Personal preferences regarding the stay
- Identity document data, required for legal obligations (e.g., transmission to the local police for public safety purposes)
4. Methods of Data Processing
The data will be processed both manually and electronically, adopting all the security measures required by law to ensure the confidentiality, integrity, and availability of the information.
5. Data Retention
Personal data will be kept for the time strictly necessary to manage the reservation and to comply with legal obligations. Data relating to financial transactions will be retained for 10 years, as required by fiscal regulations.
6. Data Disclosure
Personal data may be disclosed to:
- Third parties providing services necessary for the execution of the contract (e.g., payment processing companies)
- Public entities or authorities, as required by law (e.g., communication to the police)
The data will not be sold or transferred to third parties for commercial purposes.
7. Rights of the Data Subject
In accordance with the GDPR, data subjects have the right to:
- Access their personal data
- Request the rectification or deletion of data
- Object to or restrict processing
- Request data portability
- Lodge a complaint with the supervisory authority (Data Protection Authority in Italy)
8. Legal Basis for Processing
The legal basis for the processing of data is the execution of the booking contract, as well as the fulfillment of legal and fiscal obligations.
9. Consent
Explicit consent is only required for purposes beyond the execution of the contract (e.g., sending promotional communications). In such cases, the customer may withdraw consent at any time.
10. Data Transfer Abroad
Data will not be transferred outside the European Union. Should this become necessary, the transfer will be carried out in compliance with GDPR regulations.
11. Changes to the Policy
The Data Controller reserves the right to modify this privacy policy. Any changes will be communicated via email or published on the property manager’s website.